FAQ
We are located at The Conch House Marina, Restaurant and Resort, 57 Comares Ave, 32080
We have FREE parking at the marina. I suggest you park in the North parking lot.
You can get a full refund, if cancelled at least 24 hours prior to your tour time. If less than 24 hours, you can rebook to a different tour with a $10 per ticket rebooking fee. Must be rebooked at least 2 hours prior to tour time.
Our #1 rule is safety. Our #2 rule is you having a great time. If there is lightning too close, we will cancel and refund or reschedule. If there is light rain, I will leave it up to the customer if they want to go, reschedule or refund.
All of the tours leave at the scheduled time. We recommend you arrive at least 15 minutes early. Traffic can get crazy downtown.
There is a ramp that goes from the upper dock to our dock. That ramp can get steep at low tide. There are 2 small steps onto the boat. There is handicap parking up front in the parking lot.
We do have a large population of dolphin, as well as other wildlife that live in our waters. They are wildlife, so I cannot guarantee them, however we do see them 90% of the time.
Yes, however depending on the time of day of your tour, you may still want to pack sunscreen to ensure no-one in your party gets burned.
Yes, there are no age restrictions on any of our tours, however, everybody must have a ticket.
We do not mind well behaved dogs on the boat. they must remain on a leash and are not allowed on the seat, those nails can do som e damage. it will only be a problem if someone else on the boat has a problem with a dog being on the boat.
Yes, but it is not the Ritz Carlton.